Frequently Asked Questions
Find answers to common questions about our gourmet offerings
How should I store my caviar upon arrival?
Caviar should be kept in the coldest part of your refrigerator, ideally between 30°F and 34°F. Never freeze caviar as it destroys the delicate texture.
How long will an unopened tin of caviar last?
Unopened vacuum-sealed tins typically stay fresh for 4 to 6 weeks. Once opened, it should be consumed within 24 hours for optimal flavor.
Are your products sustainably sourced?
Yes, Petrossian is committed to ethical sourcing. All our caviar is CITES-certified and harvested from sustainable aquaculture farms worldwide.
Do you offer gift packaging?
Absolutely. We offer signature blue gift boxes and personalized notes to ensure a luxury presentation for any special occasion.
How is the food kept fresh during transit?
We use custom-designed insulated thermo-packaging and gel ice packs to maintain a strictly controlled temperature throughout the journey.
Can I track my perishable shipment?
Yes, you will receive a tracking number via email as soon as your order leaves our facility so you can monitor its progress in real-time.